This Supplemental Privacy Policy forms part of the Global Privacy Policy which can be accessed here.  If you are a resident of the United States or Canada these additional terms apply to you.  The Global Privacy Policy and this Supplemental Privacy Policy are collectively referred to herein as the “Privacy Policy.”

TENA (together with its affiliated entities, “Essity” or “we” or “us”) takes data privacy seriously. This Privacy Policy describes how Essity collects and processes personal data (sometimes referred to herein as “personal information) and other information of users of this website or mobile app (each a “Service”) where this Privacy Policy is posted.  Essity is the data controller or business within the meaning of the General Data Protection Regulation ("GDPR") and other applicable data protection laws and regulations.  Please note that some of our Services may be governed by different privacy policies, so you should review them carefully.

We reserve the right to update or modify this Privacy Policy at any time.  We will notify you of any changes by, at a minimum, posting the updated Privacy Policy here.  Please review this Privacy Policy periodically, and especially before you provide any information.

Residents of California and Nevada in the United States have additional rights under applicable laws. If you are a resident of California, click here. If you are a resident of Nevada, click here.

As the Essity companies operate globally, we may share your personal information among the Essity companies worldwide for the purposes described in this Privacy Policy.

This Privacy Policy does not apply to information that health care facilities or health care providers provide to us about their patients and residents. Health care facilities and providers determine the type of information that is collected, processed, transferred, and stored through their use of the Service, and we simply process the information on their behalf to provide requested products or services. We will retain any personal information collected for as long as necessary to provide our products and services or as required to comply with legal obligations, resolve disputes, and enforce any agreements.   If you are a resident of a health care facility or patient of a health care provider, the facility or provider collects and processes your information in accordance with the facility’s or provider’s own privacy policy. You should contact the facility or provider for more information about its privacy practices. If you would like to access, update, or delete your information, you should contact the facility or provider, and we will respond to any such request they transmit to us as required by applicable laws.

The Service may contain links to other websites not owned by us and other websites not owned by us may reference or link to our Service. We encourage our users to read the privacy policies of each website they interact with. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of other websites that we do not own. Visiting these other websites is at your own risk.

The Service may also contain links and interactive features with various social media platforms. If you already use these platforms, their cookies may be set on your device when using our Service. You should be aware that personal information you voluntarily include and transmit online in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum may be viewed and used by others without any restrictions. We are unable to control such uses of your information when interacting with a social media platform, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes.

We implement reasonable physical, administrative, and technical security measures to protect your personal information. While we take reasonable measures to protect the information we collect via the Services against loss, theft and unauthorized access, use, disclosure, or modification, we cannot guarantee its absolute security. No Internet, email, or mobile application transmission or database is ever fully secure or error free. You should use caution whenever submitting or sharing information through the Service. Please keep your account password confidential to help ensure the security of your personal information.

California Privacy Notice

The term “personal information” is defined in the CCPA as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include publicly available information obtained from government records or deidentified or aggregated consumer information that cannot be reconstructed to identify you.

Personal Information We Collect

During the preceding 12 months, we have collected the following categories of personal information:

Sources of Personal Information

We collect personal information about you (1) directly from you when you provide it to us, (2) automatically using cookies and other tracking technologies when you use our website and mobile applications, and (3) from third parties.

Business or Commercial Purposes for Collecting Personal Information

We use and process the personal information we collect to:

• Facilitate our provision of, and your use, of the Service;
• Develop and improve our products and services;
• Process and respond to your inquiries and requests;
• Provide products and services you request;
• Identify you as a user of the Service;
• Contact and communicate with you, including for marketing purposes;
• Conduct promotions;
• Perform analytics;
• Display relevant advertising;
• Prevent fraudulent transactions and prevent misuse of the Service, monitor against theft, protect our intellectual property or the rights or property of others, and otherwise protect our users and our business; and
• Comply with legal obligations and defend, establish and exercise legal claims.

Disclosure and Sale of Personal Information

We share your personal information with other parties as described in the Global Privacy Policy. We may engage in the “sale” of your personal information, as that term is defined in the CCPA. For more information about the circumstances in which we may sell your personal information and your right to opt-out, see the Right to Opt-Out section below.

Your California Privacy Rights and How to Exercise Them 

If you are a California resident, the CCPA provides you with the following rights with respect to your personal information:

• Right to Know. You have a right to request that we disclose, no more than twice in a 12-month period:
  • The categories and specific pieces of personal information we have collected about you.
  • The categories and sources from which personal information is collected.
  • The business or commercial purposes for collecting or selling personal information.
  • The categories of third parties with whom we share personal information.

• Right to Delete. You have a right to request that we delete personal information about you that we have collected from you, subject to certain exceptions. If we are required to delete your personal information, then upon receipt of a verifiable request, we will delete your personal information from our records and direct any service providers to delete your personal information from their records. To exercise this right, you can contact us by phone at 800-537-1063 or by email at dataprivacy@essity.com.
• Right to Opt-Out. You have a right to opt-out of the “sale” of your personal information to third parties. We share certain personal information with third parties under circumstances that might be deemed a “sale” under the CCPA, such as when we allow advertising technology partners to use cookies and other technologies to collect your information and present advertising messages based on your preferences and to help us identify other users likely to be interested in our products and services. For more information or to opt-out, you can contact us at dataprivacy@essity.com or click here. 

Only you, or someone legally authorized to act on your behalf, may make a request under the CCPA related to your personal information. Any request must provide sufficient details so we can evaluate and respond to the request. We may request an individual’s first and last name, email address, mailing address, and/or other information to verify an individual’s identity. If you designate an authorized agent, the agent will be required to submit proof of authorization and you will be required to verify your identity. We will not discriminate against you for exercising your rights under the CCPA. We reserve the right to refuse any requests, in whole or in part, to the extent permitted by law.

Under California Civil Code Section 1798.83, California residents have a right to request, once per year and free of charge, information about the categories of personal information (if any) we have disclosed to third parties for their direct marketing purposes during the previous calendar year. If you are a California resident and would like to make such a request, please send an email to dataprivacy@essity.com with the subject line “California Shine the Light Request.”

Nevada Privacy Notice

Nevada residents have a right to submit a verified request directing a website operator to not make any “sale” of covered information collected about a consumer for monetary consideration to a person for such person to license or sell the information to additional persons, subject to certain exceptions. We do not engage in the “sale” of covered information, as that term is defined."